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TeamViewer QuickSupport Install (Mac)

macOS requires a few permissions to allow remote control. Follow the steps below.

⏱ Estimated time: 4–5 minutes ⚠ You may be asked for your Mac password
Download TeamViewer (Mac)
Security note

Your session is encrypted and secure. You can close TeamViewer at any time to end the connection.

1

Download QuickSupport

Download using the button above, then open it from your browser’s top-right download icon.

Step 1
2

Open the app

Open the downloaded file. If macOS asks, click Open.

Step 2
3

Accept the EULA (License Agreement)

When TeamViewer opens, accept the license agreement (EULA) to continue.

Step 3
4

Open System Settings

If prompted, click Open System Settings. Otherwise go to  Apple Menu → System Settings.

Step 4
5

Enable Screen Recording

System Settings → Privacy & Security → Screen Recording → turn ON TeamViewer.

Step 5
6

Enable Accessibility

Privacy & Security → Accessibility → turn ON TeamViewer. You may be asked for your Mac password.

Step 6
7

Restart TeamViewer

Close TeamViewer completely, then reopen it to apply permissions.

Step 7
8

Send your ID & Password

Take a photo of the ID and Password, or text the ID/password to 562-802-9044.

Step 8

Text Support

Send a photo or text your TeamViewer ID & Password to 562-802-9044. Please keep TeamViewer open until support is complete.

Other Guides

TeamViewer (Windows) TeamViewer (Mac) Add Printer (Windows) Add Printer (Mac)
If you get stuck at any step, text us at 562-802-9044.